Terms and Conditions

 Asia Paradise Travel provide below Term & Conditions and apply to clients who agree confirm the booking within following sections.

 

CONFIRM BOOKING

All confirm bookings must be received via email (Contact@thefirsttravels.com) or our travel consultant mail or fax.

 

PAYMENT & DEPOSIT POLICY

We require 30% deposit of the total tour cost upon confirmation your booking. Our Travel Consultant will send you the online payment link via your email.

The remain balance 70% have to be settled upon arrival our country at our offices. Cash is preferred to reduce any processing fees that may affect your cost.

 

CREDIT CARD PAYMENT

We accept Visa Card, Master Card and JCB. We are working with Onepay, it is a Leading Payment Processing Company in Vietnam since 2006, providing payment gateway. Your Credit Card will be protected during the transmission.

Our Travel Consultant will create the online security payment link and send you via your email for settle the deposit. Please add 3% of processing fee.

 

BANK TRANSFER PAYMENT

All payment settled by bank transfer will be require 15 days before your arrival date. Fees to be paid by client.

Client will receive confirmation documents within 24 hours after we have received the deposit.

 

CANCELATION & REFUND

For any cancelation, client must be sent by email or fax

From 59 – 21 days prior to the arrival date: 30% charged to total tour price.

From 20 – 7 days prior to the arrival date: 50% charged to total tour price.

From 6 – 1 days prior to the arrival date: 100% charged to total tour price.

No-Show: 100% on total charge.

 

CHILDREN POLICY

We provided below sections that they are accompanied by at least two full-paying adults and stays in the same room. If require an extra bed for children, it is fully charged as adult.

Children from 7 – 11 years: 75% of Adults price

Children from 2 to 6 years: 50% of Adults price

Children under 2 years: Free of charge

 

VACCINATION & TRAVEL INSURANCE

Pleased to ensure that you have adequate protection against disease. You should contact your doctor for the latest medical advice on the vaccinations you need, no less than two months before your trip.

 

The travel insurance is included in the tour price as below Benefit.

BENEFIT

(VND/Person/Occutence)

PLAN

Up to (VND)

A                  ccidental death or total permanent disability due to accident

200,000,000

Permanent partial disability due to accident

Benefi ts as a percentage of the sum insured set out in in the policy of travel Insurance attached

Temporary disabili ty: Covers the cost of medical treatment arising

 

VND 20,000,000

(Max limit for Hospital room and board VND 1,000,000/day)

Emergency evacuation due to accident to the nearest facili ty capable of providing adequate medical care, any decision on the emergency evacuation will be approved by VBI (Excepted airline f l ight)

200,000,000

Loss or damage baggage due to reasons: fire; explosion; collision, sinking, upsetting, falling or loss of full package of baggage sent along with the same flight in the trip.

4,000,000

 

Loss of Travel Document (Passport, Visa): Cost of obtaining replacements of passport, air tickets; travel Expense and accommodation incurred to obtain such replacement arising from theft, burglary, robbery

4,000,000

 

Travel assistance Service: Hotline 24/7

Included

 

LIABILITY

Asia Paradise Travel is not completely responsible for any loss, injury or damage, additional expenses or inconvenience caused directly or indirectly due to any events beyond our control.

Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by clients.

 

PASSPORT & VISA

Client passport must be valid for at least six months following your entry date to your travel destination.

Passports must have enough blank pages to accommodate entry and exit immigration stamps.